Walk In Clinics
Our “Walk-In “ clinics provide an accident and urgent medical service on a “no” appointment required basis. These clinics operate during the week from 8am until 5pm and are staffed by each of our Doctors in turn. Emergencies take priority, otherwise patients are seen in the order in which they arrive at the Medical Centre. This means you can be seen by the duty doctor if you feel you need urgent medical attention and your usual doctor is fully booked. The walk-in clinic (including Saturday morning) is not intended for routine matters such as repeat prescriptions of usual medications and regular check ups. For continuity of care it is important that you see your regular doctor for these. It is advisable to arrange your appointment 2 weeks before you will run out of tablets.
Saturday Morning Clinics
On Saturday mornings, the Medical Centre is open for ‘enrolled patients of Te Puke Medical Centre’ from 8.30am to11am with a duty doctor, nurse and receptionist in attendance. It is not intended for non-urgent matters. Appointments are not required. Any emergencies take priority.
If you are a ‘visitor’ in town please phone to enquire if we are able to see you. If our clinic is busy we can advise you of alternative clinics you can visit.
After Hours Services
After hours medical care is provided by Accident and Healthcare Medical Centre, 2nd Avenue, Tauranga. The Te Puke Medical Centre doctors participate in the after hours roster. When the Te Puke Medical Centre is closed, phone 5739511 and your call will be diverted to our after hours medical care where a registered nurse will answer your call and give you free professional health advice you need.
Please note that Accident and Healthcare does not provide home visits to Te Puke. For emergencies such as severe chest pain, collapse or breathing difficulties, phone 111 for an ambulance.
Although all of our doctors are qualified smear takers, we have nurses who are certified smear takers and are available for appointments each day. A recall system is used where a letter is sent to the patient to remind her that her smear is due.
We offer a free Annual Diabetic check to all diabetic patients. Patients are placed on a recall system and sent a letter reminding them when their diabetic check is due. After having their blood tests, an appointment is made with the nurse for the Diabetic review.
The free diabetes annual review is in addition to the regular appointments that you have with your doctor. To make the most of your appointment, please bring a list of questions or concerns you may have to discuss with the nurse.
Your doctor and nurse want to help you take control of your diabetes. We will work with you to set goals that are right for you to help you manage your diabetes and be healthy.
Your annual check includes monitoring your blood glucose, blood cholesterol, blood pressure, kidneys and feet.
We can refer you to other appropriate health professionals when necessary to optimise your health, e.g. for diabetes eye photo-screening.
Smoking Cessation Advice (Stop Smoking)
An appointment can be made with the Nurse for advice on stopping smoking. All our nurses are Registered Quit Card Providers and can prescribe nicotine replacement patches and gum and offer other resources to support you in stopping smoking.
Blood Pressure Checks and Home Monitoring
Appointments are available for nurses to check blood pressure levels (usually on the doctor’s request for follow up monitoring).
Blood Pressure Home Monitoring machines are available for hire. An appointment with the nurse is arranged to instruct you how to use the machine, then a follow up appointment is made with the doctor.
Patients with asthma are given advice regarding their condition, as well as technique advice with inhalers.
Ear Wax Micro Suction and Ear Health Service
We are equipped with an ear microscope for ear suction and wax removal by our trained ear health nurse – Jolanda, who can inspect the ear canal and remove any obstructions.
People who wear hearing aids require regular checkups as wax builds up and reduces the effectiveness of the aids. If hearing aids are covered by ACC then suctioning is at a reduced cost.
If medication for ears is required, Doctors are available to provide the necessary prescription while you attend the consultation, at no extra charge. We operate a reminder system for those who require regular checks. Clinics are available on Thursdays and appointments can be arranged by phoning our surgery.
Plastering – Fracture Treatment
We offer a range of services for the treatment of fractures – broken bones. Patients suspected of having a fracture are referred for an xray locally. They then return to the surgery where one of our Doctors will view the xray and determine the best course of treatment. Simple fractures can be treated here saving the inconvenience and expense of travelling to Tauranga. Treatment options include the more traditional plaster casts or the popular colourful fibreglass casts.
For more complex fractures patients will be referred to the Tauranga Hospital Fracture clinic for orthopaedic specialist review.
In addition, we have crutches that we hire out to enrolled patients if required.