Flu Vaccinations

Time to get your Flu Vaccination

Phone 07 573 9511 to make an appointment with the nurse

For more details – Flu Vac 2022

Orange Setting

Many thanks for your patience as we work through this Covid-19 pandemic together. We are a place where both sick and vulnerable people come together so we have taken precautions so far to minimise risks to our patients, and to our staff. However we can now adjust the way we operate to a more ‘normal’ approach  in line with the national Covid-19 Protection Framework traffic light setting moving to Orange.


From Tuesday 19th April we will implement these changes – please see details below. You will now be able to enter the building as usual to speak to reception or attend appointments. However, if you have ANY Covid-19 symptoms or are a household contact of a Covid-19 case please do not enter the building; instead please call reception who can advise how we can best attend to your needs.

Thanks again and keep safe out there 

ORANGE – community transmission, increasing risk to vulnerable communities, pressure on the health system

– Patients may enter building as usual, with the following provisos:

– Phone consults encouraged

– Screening of all covid-19 symptoms / household contacts à book in to ‘viral clinic’ in cabin if non-urgent, duty doctor to see in the treatment room if urgent

– In-person consults to arrive at the time of appointment

– 2m distancing in the waiting room, patients asked to wait outside/in car if waiting room full, priority to elderly etc

– Patient + 1 support if necessary

– Scan QR code (optional)

– Sanitise hands

– Face covering mandatory in >12yo patients, mask exemptions wait outside/in car (mandatory), doctor to call and decide how best to manage

– Unvaccinated patients encouraged to wait outside / in car (not mandatory), doctor to call and decide how best to manage

Patient Care During Omicron Phase 3

We would like to reassure you that we will continue to provide standard (non-covid) related care throughout phase 3 of the pandemic.

Most people with the omicron variant will have mild to moderate symptoms and will be able to self-care at home. If this applies to you, you do not need to call our medical centre – just follow the information below.

If you have covid-19 symptoms and are concerned you need to see a doctor, please continue to call Te Puke Medical Centre during our office hours or healthline 24/7 on 0800 358 5453. If you develop difficulty breathing, chest pain, fainting or other serious symptoms please call 111.

What happens if your RAT result is positive for Covid-19?

  • You and your household contacts need to self-isolate. Please look here for advice about household contacts.…/contact…/household-contacts/
  • Record your positive result. If your RAT is positive you need to report your result on or call 0800 222 478 and press option 3. If you have had a supervised RAT at a community testing centre or other health provider, the result will be automatically entered for you and turn up on your My Covid Record.
  • Some people will receive additional health and wellbeing checks from us so please keep an eye on your phone. If you would like more information about managing your symptoms check here:…/advice-people-covid-19…
  • Information about wellbeing and financial help is here if you need it…/help-when-you-are-self…/
  • After 7 days AND if you are free of COVID-19 symptoms you are able to leave self-isolation without needing to do anything further. Others in your household will need to return negative tests on day 3 and day 7 and be symptom free to leave self isolation.

Thank you all for your understanding during phase 3 of the omicron outbreak.

Rapid Antigen Testing at TPMC

Our practice has limited ability to RAT test for those patients who are otherwise well and do not need to be seen by a doctor.

 There are local Community Testing Centre’s available.

Click here for sites:


  Covid Vaccinations 

We are pleased to advise we are providing Covid Vaccinations.

We are not yet vaccinating 5 – 11 year olds but will be in due course.

Covid Vaccinations are available between 9am – 3pm Monday to Friday.

 Please phone 07 5739511 to book your appointment with a nurse at Te Puke Medical Centre.

There will be opportunities for ‘walk-in’ vaccinations so feel free to enquire


Viral Clinic:   We are testing on site, by appointment, anyone who has respiratory or infective symptoms as mentioned above.  You will be booked into a time slot in our “Viral Clinic” .  We request that you wait in your car on arrival and the doctor will call you at your appointment time (please allow a few minutes flexibility)

Phone Consultations: We will continue to offer phone consultations at the same cost as in person consultations.  Phone consults work really well and we have been able to meet the needs of many.    We will book you in for a call in a normal appointment slot.   This will be confirmed with you at the time of booking.   Please allow some flexibility either side of this time.

Consultations in Person: Consultations in person are available BUT we continue to screen for any respiratory or infective symptoms.  If you are coming in for a medical appointment to see a doctor or nurse a friendly reminder to:

  • Wear a mask
  • Social Distancing in our waiting room
  • Please stay in your car until near your appointment time – we are limiting numbers in our waiting room to keep everyone safe

The phone lines WILL be busy so please be patient.   All prescriptions will be emailed or faxed to your preferred pharmacy. Please allow us 48 hours to process this.

We are here to help – stay safe

The Waiting Room

  • Please do not arrive more than 5 minutes before your appointment time, we will ask you to wait in your car if you are too early to avoid high numbers in the waiting room.
  • You will have the option to wait for your appointment in our waiting room. We will have a limited number of suitably spaced seats available. If these are full, we will ask you to wait in your car or may be able to accommodate you elsewhere.
  • If you would prefer to wait in your car anyway, we understand. Please let reception know you have arrived. You will then be called into the practice for your appointment.


The Team at Te Puke Medical Centre

Useful links

Ministry of Health –
National COVID19 information –
BOP COVID19 information –
Te Puke COVID19 information –
Te Puke community support –
If you need help with depression and anxiety –
Resources for managing your mental health –
Latest information for Te Puke –
To help the national flu tracking –

Essential Contacts

Healthline – 0800 358 5453
Government helpline – 0800 779 997 (8am–1am, 7 days a week).
If you’re unable to obtain essential food and medication
Bay of Plenty Civil Defence Group Call Centre – 0800 884 222 (7am to 7pm, 7 days)
For counselling support – call or text 1737
Essential business enquiries – or 0800 22 66 57
For financial or employer wage subsidy assistance – WINZ – 0800 40 80 40
Women’s refuge 0800 733 843 (0800 REFUGE) 24hrs
Family Services 211 Helpline (0800 211 211)
NZ Police – if urgent 111, not so urgent 105




More information on our Flu Clinics at the top of this page



Accession Patient Portal is now available.

A patient portal is an easy, safe and convenient way for you to manage more of your own health care.

Use your online portal to book appointments with your GP, request a repeat prescription or update your contact phone number or address.

With a secure password, you can log into your patient portal and manage it in your own time – 24 hours a day, seven days a week – from wherever you happen to be.

Ask at reception to register for a Patient Portal Account.



Te Puke Intermediate School students participate in the “Kiwi Can” School Programme.  This involves weekly class lessons and an annual community project – both are aimed at having an impact and making a difference to each individual.
Room 11 students chose Te Puke Medical Centre as part of their annual community project.    To show their appreciation they presented us with a yummy ‘home-made’ morning tea as a thank you for our community involvement.
A big thank you to Nicola, Hine, Harleen, Teah, Safari, Summer, Baljot, Eleesha, Brooke, Charlize, Tiffiny, Angel, Atea, Olivia G, Stevie-Lee, Olivia D, Isabelle, Alana M, Isabelle and Layla.


Stop smoking for 28 days and you’re five times more likely to stop for good. There are lots of free support tools from apps to packs – we have all the help you need.

Sign up for the Stoptober challenge

FREE Breast Screening for women aged 45 – 69 years

Te Puke has had a wonderful response to the FREE Breast Screening service that was being held in the mobile van in Commerce Lane, Te Puke earlier this year.

FREE Breast Screening is available at Bay Radiology at Mt Maunganui (near Bayfair) or in Tauranga.

Contact or phone us to ensure you are enrolled with BreastScreen Aotearoa – 5739 511 or Freephone 0800 270 200.

Early detection is your BEST protection.

Whooping cough (Pertussis)

A free whooping cough vaccine is now available to all pregnant women to help protect their newborn babies from this serious disease.   The ongoing whooping cough outbreak has resulted in Toi Te Ora – Public Health Service being notified of 283 people with whooping cough in the Bay of Plenty and Lakes districts during 2012,  with 16 people requiring hospitalisation.   Of these 283 people, 25 were babies aged one year and under and 34 were young children aged from one to four years old.   So far this year another 21 cases of whooping cough have been notified to Toi Te Ora – Public Health Service.   Babies under one year old who get whooping cough are most at risk of serious complications and more likely to need hospitalisation.

Whooping cough can be a very serious disease for young babies.   During this ongoing outbreak of whooping cough we strongly recommend that pregnant women get immunised to help protect their new born baby from whooping cough.   Having a whooping cough booster during pregnancy reduces the risk of mums developing whooping cough and passing the infection on.   In addition, mothers will pass on some immunity to their baby.   When pregnant women get vaccinated, not only are they helping to protect their own health, they’re helping to protect their baby too.

Immunisations given on time , every time is the best way to proviide ongoing protection for babies through childhood.   Whooping cough immunisations should be given when a baby is 6 weeks, 3 months and 5 months old and boosters are given to children at 4 years and 11 years of age.

From 1 January 2013 and until the outbreak finishes, all pregnant women can get a free whooping cough vaccine between 28 and 38 weeks of pregnancy from their GP.

Other adults in contact with infants should consider having a whooping cough booster too.   There is a charge for this.

Contact your GP or  nurse to discuss further.   For more information visit

Some of our Past “Winning” Promotions
Immunisation DriveTe Puke Medical Centre staff want to help lift rates of immunisation for common diseases around the area.
We are part of the  Western Bay of Plenty programme designed to reverse the area’s poor record on vaccinating, particularly children.In 2008, only 72 per cent of two year olds in the Bay of Plenty area were fully vaccinated and last year that had risen to 77 per cent,according to the BOP Medical Officer of Health Dr Jim Miller, who wants a 95 per cent immunisation rate.Anyone concerned about their child contracting whooping cough or measles; or needing vaccination against tetanus, HPV and Influenza can talk to anyone dressed in the T shirts, or ring our practice on 573 9511 to discuss their needs.
All the vaccinations are available at our practice and the nurses and doctors can discuss any inquiries.Many patients over 65 years old and those suffering certain types of illness, are entitled to free flu vaccines but talk to the nurse when making an appointment.Te Puke Medical Centre  has a Ministry of Health produced  DVD available to lend out to our patients – “Immunise your Children” – in three versions: All audiences – Maori – Pacific
This DVD on immunisation is directed at expectant or first time parents.  It may also be used for school and community groups for immunisation education and/or information.
This resource provides guidance for parents and caregivers as they make an informed decision about immunisation for their child.   It also provides information on immunisation to a wider audience.   An educators’ guideis included inside the case.