Patient Info

Making An Appointment

You can make an appointment by phoning (07) 573 95 11 during clinic hours.   For routine appointments for repeat medication it is best to arrange an appointment with your usual doctor 2 weeks prior.   All doctors have a ‘rostered day off’ so it is a good  idea to plan ahead.   It is helpful to see the same doctor most times so you have continuity of care.

Please see our Services page for the types of appointments we offer.

Longer Appointments: If you have more than one problem to address, please ask to book a double appointment. This means your doctor can safely give full attention to each issue you need to discuss. A hurried or incomplete assessment can miss something important and put your health at risk. There is an additional charge for longer appointments. Please discuss with the receptionist when making your appointment. Often it is easier to make separate appointments for important problems. Extended appointments are needed for: Multiple problems – more than one issue or – Insurance Medicals – Pre-employment Medicals – Driving Medicals – Some mental health problems If you require an appointment for any of the above-mentioned, please tell the receptionist so the correct appointments can be made.

All patients are entitled to have a chaperone present, especially when undergoing intimate examinations.  Please ask if you wish to have another person present during your examination; one of the practice nurses will attend.


Repeat Prescriptions

These can be done for enrolled patients only. If you are a visitor or we have not prescribed the item before for you, you will need to see a doctor.

 Routine prescriptions may be requested over the telephone,  an email request via our ‘Contact Us’ page on our website or via Patient Portal, provided you are not due to be seen by your doctor.  

Three working days notice is required for this service. For safety reasons, you need to be able to provide the names of your medications.

Test Results

The way you receive your test results varies between clinicians and tests. Generally, we will contact you via text or phone call if your result if abnormal; however if all tests come back normal we may not contact you – please clarify this with your clinician in advance. You are welcome to ring to speak to a nurse for any result if you wish. Please note results from tests ordered by hospital specialists are not always conveyed to us and is generally their responsibility to contact you with that result.

Online Patient Portal

 Online Patient Portal A patient portal is an easy, safe and convenient way for you to manage more of your own health care. Use your online portal to book appointments with your GP, request a repeat prescription, check test results or update your personal details. With a secure password, you can log into your patient portal and manage it in your own time – 24 hours a day, seven days a week – from wherever you happen to be. Children can be linked, at ‘no charge”,  to a parent who is registered on Patient Portal.  This will enable you to make an appointment for your child online. Ask at reception to register for a Patient Portal Account.

Patient Portal Terms and Conditions

Patient Portal Privacy Policy 

Child Protection Policy

We are following a clear protocol of action and a framework for our responsibilities and legal duties in relation to each child’s vulnerability and protection.  You can read our Child Protection Policy here


Kiwifruit for Great Health

Kiwifruit great for health!

Scientific evidence presented at the Zespri Momentum Conference (October, 2012) confirms that kiwifruit consistently rank as one of the most nutrient dense fruit available. Kiwifruit are a great source of vitamin C,dietary fibre, potassium, folic acid, vitamin E, carotenoids and other antioxidants.. They have a low glycemic index (GI) and are low in fat.

One kiwifruit a day can provide the total daily requirement of vitamin C and has also been shown to increase blood levels of vitamin C. Kiwifruit are a good source of dietary fibre and have been shown to improve bowel health and regularity. In addition kiwifruit contain a unique enzyme called actinidin that aids digestion of several food proteins including meat,milk,legumes and cereals.

As always, a variety of fruit and vegetable should be consumed as part of a balanced diet.

Vitamin C content of kiwifruit.
Green       85.1 mg/100g
Gold         108.5 mg/100g
Sun Gold 142mg/100g
Green 14 173mg/100g

Daily requirements of Vitamin C  EU 80mg/day
USA 60mg/day

Nutritional Value of Zespri Kiwifruit Health Toolkit. July 2012

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